If your card doesn't work, you should primarily contact staff in the building in question. The can check your access right and whether the card or card reader is faulty.

For emergency opening of doors outside normal office hours, call the University emergency phone, +46 46 222 07 00. (Does not apply to LU Accommodation.)

For other questions, please contact LU Servicedesk:

• Email:
• Telefon: +46 46 222 90 00
• Self service: <https://support.lu.seZ (for employees and students)